TERMS AND CONDITIONS
WEBSITE TERMS & CONDITIONS OF USE
REFUND, RETURN & REPLACEMENT POLICY
No refund will be issued until we have had an opportunity to examine and test the product in our shop. If we find some issue with our product, or decide for customer satisfaction to simply replace the product, at no time should our actions be construed as admission of anything. We retain the right to refuse to warranty products past 30 days from the original purchase, no matter who originally purchased the product, and a copy of the original receipt may be required. Refunds for preauthorized returns will be issued only to the card that was used to complete the initial transaction, and we reserve the right to limit returns for products that are returned in new and unused condition within 10 days of purchase. Please do not return COD as CODs will not be accepted. Please contact BHW to request assistance with returning the barrel.
Order changes and or cancellations after three business days of order placement will incur a minimum fee of $25.00 up to a maximum of 25% of the total cost of the order, depending on where it is in the manufacturing process. If your barrel will need to be restarted to make the requested changes, you will be assessed the corresponding fee, and your order will be restarted and your manufacturing lead times will reset. (Estimated lead times are dependent upon current production loads.) Terms and conditions are subject to change without notice.